of Mercer’s more than 8,000 clients in the US are small and midsize companies with fewer than 5,000 employees



The percentage of satisfied Mercer Midmarket clients who say they would recommend us

The challenge


From people to programs, businesses are challenged with the complexity of trying to balance rising costs with attracting and retaining talent in a tight labor market. We provide a holistic approach to health & benefits, retirement and other HR solutions to give you an edge.

Let’s grow together – what we can do for you...

  • Benefits




    • How does your organization align business priorities and total reward strategies given the rapid changes of health care and a multi-generational workforce?
    • Are you partnered with the right carriers to deliver on your organization's evolving HR strategy and employee needs? Have you negotiated the best pricing and services with each carrier partner?
    • Are your current plan design, contribution, and funding strategies driving the right financial results? Do you have the analytical resources to reduce future cost increases?
    • What resources do you have today to ensure compliance with the varied regulations that impact your benefits program?
    • Is your population as healthy and productive as possible? How are you delivering the most impactful care management experience to your highest cost members?
  • Technology




    • How do your current benefit administration resources maximize the efficiency of your HR team while also delivering a great consumer experience for your members?
    • Is your HRIS system optimized to help you build the workforce you need?
    • Even the best plan and program designs will fall short if employees don’t “get it.” Is your communication approach engaging your employees so that they can make informed decisions?
  • People




    • Even the best plan and program designs will fall short if employees don’t “get it.” Is your communication approach engaging your employees so that they can make informed decisions?
    • Do you have the right talent, skillset and workforce strategy to accomplish your organization’s business objectives? Do you have the appropriate HR infrastructure to plan for, implement and scale your strategy?
    • With today’s increasingly globalized environment, does your organization have the support, preparation and means to mobilize people around the world at every level within your organization?
    • How does your total rewards strategy (or remuneration) compare to your competitors?
    • Expertise and strong governance models have become necessities for sponsors in the defined contribution space. Do you have the proper support to help navigate away from litigation and audit issues?

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Mercer has excelled in bringing fresh perspective and new ideas to our plans and company benefits. They are a collaborative partner who challenges our thought and planning process to encourage meaningful change and updates. We appreciate their responsiveness, support and in-depth knowledge of the industry.
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~ VP of HR, 150 Employee Professional Sports Franchise

iNGAGED Mobile App


Employee fingertip access for all benefit information.

After one year, 66% of users access at least once per month.


What is the Mercer iNGAGED App?

Watch video: What is the Mercer iNGAGED App?

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We have a small benefits team . . .
We needed iNGAGED to help us communicate better and make life easier.
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- Higher Ed Client

Solutions spotlight


Employee fingertip access for all benefit information:


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